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Hotel Neustädter Hof
Datenschutz
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Hotel Neustädter Hof

Datenschutz

Data protection at a glance:

 

General information
The following information provides a simple overview of what happens to your personal data when you visit our website.

Personal data is any data that can be used to identify you personally.

 Detailed information on the subject of data protection can be found in the privacy policy listed here.

How do we collect your data?
On the one hand, your data is collected when you provide it to us.

This may be data that you enter in a contact form, for example, or that you provide to us by telephone or e-mail.
Other data is collected automatically by our IT systems when you visit our website.

This is primarily technical data

(e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for ?

Some of the data is collected to ensure that the website is provided without errors.

Other data may be used to analyze your user behavior.

 

Analysis tools and tools from third-party providers
When you visit our website, your surfing behavior may be statistically evaluated.

This is primarily done using cookies and so-called analysis programs.

The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you.

You can object to this analysis or prevent it by not using certain tools.

You can find detailed information on this in the following privacy policy.
You can object to this analysis. We will inform you about the objection options in this privacy policy.

 

Note on the responsible body

 

The controller within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (DSGVO),is:

 

Hotel Neustädter Hof GMBH
represented by the managing directors
Daniel Frisch and Thorsten Bilavski
Grünhainer Str. 24
D-08340 Schwarzenberg

Phone: +49 3774 12 50

E-mail: info@neustaedterhof.de



https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

 

Your rights as a data subject

 

You can exercise the following rights at any time using the contact details provided

Information about your data stored by us and its processing (Art. 15 DSGVO),
Correction of incorrect personal data (Art. 16 DSGVO),
erasure of your data stored by us (Art. 17 DSGVO,
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO)
Objection to the processing of your data by us (Art. 21 DSGVO)

and data portability if you have consented to data processing or have concluded a contract with us (Art. 20 DSGVO).
If you have given us your consent, you can revoke it at any time with effect for the future.

You can lodge a complaint with a supervisory authority at any time, e.g. the competent supervisory authority

in the federal state of your place of residence or the authority responsible for us as the controller.

A list of supervisory authorities (for the non-public sector) with addresses can be found at:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Collection of general information when visiting our website

 

Nature and purpose of processing:

When you access our website, i.e. if you do not register or otherwise transmit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used,

the domain name of your internet service provider, your IP address and similar.

They are processed for the following purposes in particular:

Ensuring a smooth connection setup of the website,
Ensuring the smooth use of our website,
evaluation of system security and stability and
for other administrative purposes.
We do not use your data to draw conclusions about your person. Information of this kind may be statistically evaluated by us in order to optimize our website and the technology behind it.

 

Legal basis:

Processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

 

Recipients:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

 

Storage period:

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally

the case for the data used to provide the website when the respective session has ended.

 

Provision prescribed or required:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed.

In addition, individual services may not be available or may be restricted. For this reason, an objection is excluded.

 

Cookies

Type and purpose of processing:

Like many other websites, we also use so-called “cookies”.

Cookies are small text files that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website.

This provides us with certain data such as IP address, browser used and operating system.

Cookies cannot be used to start programs or transfer viruses to a computer.

Using the information contained in cookies, we can make navigation easier for you and enable our web pages to be displayed correctly.

Under no circumstances will the data collected by us be passed on to third parties or linked to personal data without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies.

In general, you can deactivate the use of cookies at any time via your browser settings.

Please use the help functions of your Internet browser to find out how you can change these settings.

Please note that individual functions of our website may not work if you have deactivated the use of cookies.

 

Storage duration and cookies use:

If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

PHPSESSID
Storage duration: Session
Purpose: Saves the user's status when navigating through various pages.
vcc__cookies_enabledMandatory
Storage period: 10 years
Purpose: Saves the setting you have made for the use of necessary cookies.
vcc__cookies_enabledPreferences
Storage period: 10 years
Purpose: Saves the setting you have made for the use of preference cookies.
vcc__cookies_enabledStatistics
Storage period: 10 years
Purpose: Saves the setting you have made for the use of statistics cookies.
vcc__cookies_enabledMarketing
Storage period: 10 years
Purpose: Saves the setting you have made for the use of marketing cookies.
checkCookie
Storage duration: Session
Purpose: Used to check whether cookies can be set and displays a warning on the booking screen if not.


If you would like to change your cookie settings, please click here: : Cookie Einstellungen bearbeiten (edit Cookie settings)

 

Insofar as these cookies may (also) affect personal data, we will inform you about this in the following sections.

 

You can delete individual cookies or the entire cookie inventory via your browser settings. You will also receive information and instructions on how to delete these cookies or block their storage in advance. Depending on your browser provider, you will find the necessary information under the following links:

 

Contact form

 

Type and purpose of processing

The data you enter will be stored for the purpose of individual communication with you.

This requires you to provide a valid e-mail address and your name.

This is used to assign the request and subsequently answer it.

The provision of further data is optional.

 

Legal basis:

The data entered in the contact form is processed on the basis of a legitimate interest (Art. 6 para. 1 lit. f DSGVO).

By providing the contact form, we would like to make it easy for you to contact us. The information you provide will be stored for the purpose of processing your request and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

 

Recipients:

Recipients of the data may be processors.

 

Storage period:

Data will be deleted no later than 6 months after processing the request.

If there is a contractual relationship, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and delete your data after these periods have expired.

 

Provision is mandatory or required:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

 

Use of script libraries (Google Webfonts)

 

Type and purpose of processing:

In order to display our content correctly and graphically appealing across browsers, we use “Google Web Fonts” from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) on this website to display fonts.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

 

Legal basis:

The legal basis for the integration of Google Webfonts and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

 

Recipients:

Calling up script libraries or font libraries automatically triggers a connection to the operator of the library.

It is theoretically possible - but currently also unclear whether and, if so, for what purposes - that the operator collects Go

 

Storage period:

We do not collect any personal data through the integration of Google Web Fonts.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy:  https://www.google.com/policies/privacy/.

 

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

 

Provision prescribed or required:

The provision of personal data is neither legally, nor contractually required.

However, it is not possible to display the content of standard fonts correctly without it.

 

Revocation of consent:

The JavaScript programming language is regularly used to display the content. You can therefore object to data processing by deactivating the execution of JavaScript in your browser or installing a JavaScript blocker. Please note that this may result in functional restrictions on the website.

Use of Google Maps

 

Use of Google Maps

 

Nature and purpose of processing:

We use Google Maps on this website. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently.

You can find more information about data processing by Google in the Google privacy policy (den Google-Datenschutzhinweisen). 

You can also change your personal data protection settings there in the data protection center.

Detailed instructions on managing your own data in connection with Google products can be found here ( finden Sie hier).

 

Legal basis:

The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

 

Recipients:
When you visit the website, Google receives information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account.

If you do not wish your data to be assigned to your Google profile, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

 

Storage period:

We do not collect any personal data through the integration of Google Maps.

 

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

 

Withdrawal of consent:

If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website or only to a limited extent.

 

Provision prescribed or required:

The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.

 

Embedded YouTube-Videos

 

Type and purpose of processing:

We embed YouTube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA (hereinafter “YouTube”). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. YouTube is informed which pages you visit. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behavior.

Further information on the purpose and scope of data collection and its processing by YouTube can be found in the provider's privacy policy, where you will also find further information on your rights in this regard and setting options to protect your privacy (https://policies.google.com/privacy). Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework

 

Legal basis:

The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

 

Recipient:

Accessing YouTube automatically triggers a connection to Google.

 

Storage duration and revocation of constent:

Storage duration and revocation of consent:

If you have deactivated the storage of cookies for the Google Ad program, you will not have to expect any such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser.

Further information on data protection at “YouTube” can be found in the provider's privacy policy at:

https://www.google.de/intl/de/policies/privacy/ 

 

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

 

Provision prescribed or required:

The provision of your personal data is voluntary, solely on the basis of your consent. If you prevent access, this may result in functional restrictions on the website.

 

Changed to our data protection provisions

We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

 

Questions about data protection

If you have any questions about data protection, please send us an email: info@neustaedterhof.de

 

Objection to advertising E-mail


We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of the website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

 

The data protection declaration was created with the data protection declaration generator of activeMind AG (version 2018-09-24).

 Datenschutzerklärungs-Generator der activeMind AG erstellt 

There are no rooms available in the period you have selected. We have automatically determined for you the next possible travel period.
Booking.com
from
Expedia.de
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HRS.de
from
On our websiteAvailable from
At the selected periodFor this period